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terms & conditions

BOOKING CANCELLATIONS + RESCHEDULES

 

Minimum of 48 hours notice is requested for cancellations and/or rescheduled bookings. Repeat late cancellations or rescheduled bookings may incur a charge of the full session fee. Please contact AB at alieshabannister@gmail.com AB should you wish to cancel or reschedule your booking.

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RETURNS + REFUNDS

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Please be advised that we are unable to accept change-of-mind returns, refunds or exchanges for perishable or customised items, as they cannot be restocked.​

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FAULTY & DAMAGED GOODS

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Should your order arrived damaged, please email photos of the damaged item, including packaging and condition on delivery to alieshabannister@gmail.com To ensure we resolve your issue as soon as possible, please include your order number and name when contacting us. You acknowledge that our liability for orders damaged in transit is limited to the amount of any compensation we are able to recover from the delivery service provider, less our reasonable costs of investigating and applying for any compensation, unless otherwise required by law.

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LOST IN TRANSIT

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If you are concerned that your order may be lost or misdelivered during transit, we ask that you contact us at alieshabannister@gmail.com as soon as possible, so we can investigate. You understand that while we’ll investigate your missing order, we make no representations as to responsibility or liability for any lost or misdelivered orders as a result of a delivery partner/courier error or for orders with incorrectly provided delivery address/information.​​​​​

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CHANGES TO OUR TERMS & CONDITIONS

 

Aliesha Bannister reserves the right to make changes to these terms and conditions at any time. Any updates or changes will be posted on our website. By booking a service or placing an order with Aliesha Bannister, you agree to these terms and conditions.

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COMPLAINTS & ENQUIRIES

 

If you have any queries or complaints about our Terms & Conditions please contact AB at alieshabannister@gmail.com

I stand with these communities:

Inclusive image of the Aboriginal, Torres Strait Islander, LGBTQIA+, Trans, Non-Binary and Palestinian flags.

I, Aliesha Bannister, acknowledge that I live and work on the lands of the Wurundjeri people of the Kulin Nation — sacred Country that holds my healing space and continues to offer vision, grounding, and inspiration. I honour the Wurundjeri people as the Traditional Custodians of this land, and pay deep respect to their Elders — past and present — as well as all knowledge holders. 

 

For over 65,000 years, Aboriginal peoples have cared for these lands, waterways, and skies through deep, reciprocal relationship. This connection was never ceded. I stand with First Nations peoples in their ongoing fight for justice, recognition, and sovereignty. I am guided and inspired by the wisdom, culture, and spirit that continues to flow through Country, and I long for a future where this knowledge is not only respected, but re-centered in the collective life of this place. 

 

Always was, always will be — Aboriginal land.

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Croydon, Victoria | ABN 57 527 498 131

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