terms & conditions

BOOKING CANCELLATIONS + RESCHEDULES

 

please contact AB at ________________ AB will respond to any request to access information within a reasonable time.​

 

RETURNS + REFUNDS

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Please be advised that we are unable to accept change-of-mind returns, refunds or exchanges for perishable or customised items, as they cannot be restocked.

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FAULTY GOODS

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DAMAGED GOODS

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Should your order arrived damaged, please email photos of the damaged item, including packaging and condition on delivery to _________________ To ensure we resolve your issue as soon as possible, please include your order number and name when contacting us. You acknowledge that our liability for orders damaged in transit is limited to the amount of any compensation we are able to recover from the delivery service provider, less our reasonable costs of investigating and applying for any compensation, unless otherwise required by law.

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LOST IN TRANSIT

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If you are concerned that your order may be lost or misdelivered during transit, we ask that you contact us at __________________ as soon as possible, so we can investigate. You understand that while we’ll investigate your missing order, we make no representations as to responsibility or liability for any lost or misdelivered orders as a result of a delivery partner/courier error or for orders with incorrectly provided delivery address/information.​​​​​

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CHANGES TO OUR TERMS & CONDITIONS

 

Aliesha Bannister reserves the right to make changes to these terms and conditions at any time. Any updates or changes will be posted on our website. By booking a service or placing an order with Aliesha Bannister, you agree to these terms and conditions.

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COMPLAINTS & ENQUIRIES

 

If you have any queries or complaints about our Terms & Conditions please contact AB at _______________