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  • Where are you located?
    Aliesha Bannister Soul Medicine exists on the traditional lands of the Wurundjeri and the Bunurong people of the Kulin Nation, currently known as Croydon, Victoria.
  • Can I cancel or reschedule my appointment?
    Minimum of 48 hours notice is requested for cancellations and/or rescheduled bookings. Repeat late cancellations or rescheduled bookings may incur a charge of the full session fee. Some sessions or packages have specific cancellation policies so please check those when booking.
  • Are consultations face-to-face or online?
    Sessions are available both online and in-person, unless specified otherwise. In-person consultations take place in Croydon, Victoria.
  • How long will my order take?
    Please allow approximately 1 to 3 business days for your order to be fulfilled and shipped from our location in Croydon, Victoria.
  • How long does delivery take?
    All orders are shipped via Australia Post and subject to Australia Post delivery time frames. Standard shipping times are as follows: Within Victoria: 2-4 business days Interstate: 3-6 business days
  • Where do you ship from?
    All products are shipped from Croydon, Victoria.
  • Do you accept refunds or returns?
    Due to the customised nature of some of my items, I am unable to accept change-of-mind returns or refunds as these items cannot be restocked. For faulty or damaged goods, please refer to our Refunds + Returns Policy
  • My order arrived damaged, what do i do?
    Please refer to our Terms & Conditions for further information on damaged, lost or misdelivered orders.

FREQUENTLY ASKED QUESTIONS

I stand with these communities:

Inclusive image of the Aboriginal, Torres Strait Islander, LGBTQIA+, Trans, Non-Binary and Palestinian flags.

I, Aliesha Bannister, acknowledge that I live and work on the lands of the Wurundjeri people of the Kulin Nation — sacred Country that holds my healing space and continues to offer vision, grounding, and inspiration. I honour the Wurundjeri people as the Traditional Custodians of this land, and pay deep respect to their Elders — past and present — as well as all knowledge holders. 

 

For over 65,000 years, Aboriginal peoples have cared for these lands, waterways, and skies through deep, reciprocal relationship. This connection was never ceded. I stand with First Nations peoples in their ongoing fight for justice, recognition, and sovereignty. I am guided and inspired by the wisdom, culture, and spirit that continues to flow through Country, and I long for a future where this knowledge is not only respected, but re-centered in the collective life of this place. 

 

Always was, always will be — Aboriginal land.

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Croydon, Victoria | ABN 57 527 498 131

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